Privacy Policy
Information About the Collection of Personal Data
We are pleased that you are visiting the website of Isabelle's Wear and appreciate your interest in our brand. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website. Personal data refers to any information that can be used to identify you personally.
1. Responsible Party
The responsible party for data processing under the General Data Protection Regulation (GDPR) is:
Isabelle's Wear
Email: info@isabelleswear.com
The responsible party determines the purposes and means of processing personal data, either alone or jointly with others.
2. Website Security
For security reasons and to protect the transmission of confidential content, our website uses SSL or TLS encryption. You can recognize an encrypted connection by the "https://" prefix in your browser’s address bar and the lock icon.
We do not use automated decision-making or profiling that produces legal effects or similarly significant impacts as defined in Article 22 GDPR.
3. Data Collection When Visiting Our Website
If you use our website for informational purposes only, we collect only the data that your browser automatically transmits to our server (server log files). This includes:
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Visited pages
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Date and time of access
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Amount of data transferred
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Referring website or source
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Browser type and version
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Operating system
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IP address (anonymized where possible)
Processing is based on Article 6(1)(f) GDPR and our legitimate interest in ensuring website stability and functionality. This data is not merged with other data sources.
4. Cookies
Our website uses cookies to improve usability and enable certain functions. Cookies are small text files stored on your device.
Some cookies are deleted after your browsing session ends, while others remain on your device to recognize your browser on future visits.
Cookies may process technical information such as browser data, location data, and IP addresses. Where personal data is processed, this is done in accordance with Article 6(1)(b) GDPR for contract performance or Article 6(1)(f) GDPR for our legitimate interest in a smooth and user-friendly website.
You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may limit website functionality.
5. Contacting Us
When you contact us via email or a contact form, we collect personal data necessary to respond to your inquiry. This data is used solely for communication purposes.
The legal basis for this processing is Article 6(1)(f) GDPR. If your inquiry relates to a contract, Article 6(1)(b) GDPR also applies. Data will be deleted once your request has been fully processed, unless legal retention obligations apply.
6. Customer Accounts and Contract Processing
When you place an order or create a customer account, we process personal data necessary to fulfill the contract. You may request deletion of your customer account at any time.
After contract completion or account deletion, your data will be restricted and deleted after statutory retention periods expire, unless further use is legally permitted.
7. Email Marketing
Newsletter Subscription
If you subscribe to our newsletter, we use your email address to send updates and offers. We apply a double opt-in procedure to confirm your consent.
You may unsubscribe at any time via the link in our emails or by contacting us directly.
Existing Customers
If you have previously purchased from us, we may send you emails about similar products based on our legitimate interest (Article 6(1)(f) GDPR). You may opt out at any time.
8. Order Processing and Payment Providers
To fulfill your order, we share necessary data with shipping providers and payment processors.
PayPal
If you choose PayPal, your payment data will be transmitted to PayPal (Europe) S.à r.l. et Cie, S.C.A. for payment processing under Article 6(1)(b) GDPR. PayPal may conduct credit checks in accordance with its own privacy policy.
SOFORT
If you select SOFORT, payment processing is handled by SOFORT GmbH, part of the Klarna Group, under Article 6(1)(b) GDPR.
9. Review Reminder Emails
With your consent, we may send a one-time email reminder asking you to review your purchase. You may withdraw consent at any time.
10. Social Media Plugins
Our website integrates social media links from platforms such as Facebook, Instagram, and Google using privacy-friendly link solutions. No data is transferred until you actively click a link.
11. Online Marketing and Analytics
We may use tools such as Google Ads, remarketing services, and Google Analytics to analyze website usage and improve our marketing efforts.
Google Analytics is used with IP anonymization. You may opt out of analytics tracking via browser settings or official opt-out tools provided by Google.
12. Retargeting and Remarketing
With your consent, we may use Facebook Pixel and Google Remarketing to display relevant ads. Data is processed in accordance with Article 6(1)(a) GDPR.
You may manage advertising preferences through your browser settings or the Digital Advertising Alliance.
13. Your Rights
You have the following rights under GDPR:
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Right of access (Art. 15)
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Right to rectification (Art. 16)
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Right to erasure (Art. 17)
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Right to restriction of processing (Art. 18)
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Right to data portability (Art. 20)
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Right to withdraw consent (Art. 7(3))
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Right to lodge a complaint (Art. 77)
You also have the right to object to data processing based on legitimate interests or for direct marketing purposes.
14. Data Retention
Personal data is retained only as long as necessary to fulfill contractual or legal obligations. After the applicable retention period, data is securely deleted.
15. Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: